Frequently Answered Questions
Do I just upload any picture?
Yes, any kind of picture where we can see a full face of your pet.
Our designers will cutout the face carefully from your picture.
What is your return policy?
Because your order is specific to your pet, we do not accept returns or issue refunds.
If you are not satisfied with your order, please message us so we can resolve the issue.
When will my order arrive?
Since we design your stickers specifically for your pet, we will need at least 3 workingdays to produce and ship your order. Your pack arrives in an envelope, no need to stay home for the delivery. Awesome right?
🚨 due to severe delays, it can sometimes take up to 10 working days for the post company to deliver.. this during Covid19 and Xmas.
How big are the stickers?
The stickers sizes can be seen on our product page, depending on the shape of your pets face.
Click here for a size preview.
Can I see a preview before printing?
No you can’t, but don’t worry, they always look really good, as it’s a professional designer making the cutouts.
Can I upload other things than pets?
Yes sure, everything that has a face you can send along!
To which countries do you ship?
We ship across the EU + UK. Your order arrives in your mailbox. Don’t forget to check now and then to see if the stickers arrived!
What if I have more than one pet?
Bigger hearts have more pets, and that’s something we love as well. Unfortunately we can’t split packs in 2 or 3. Therefore you automatically get 10% discount and free shipping when ordering more than 1 pet.
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